Defective Product Services

Basically, the scope of the service is to take the customer products to be repaired to the repair center and to return the repaired product to the customer location and then to perform the services without any disruption and at the earliest. Receipt of notification (product recall), opening it for the call management system, directing and tracking the related logistics party for transfer, registering the device received at the repair center, making the exit operation following the repair through the related logistics party again, tracking and ensuring the access to the customer are the main components of the service.

Contact

Phone: +90 (212) 337 01 01

Fax: +90 (212) 288 59 19

info@telcoset.com.tr

Barbaros Bulvarı

Dr. Orhan Birman İş Merkezi No: 149 Kat: 10 34349

Balmumcu - İstanbul

Map

Management Systems

The Quality Management System is certified with ISO 9001:2015, and Information Security Management System is certified with ISO 27001:2013 standards.