Call Center

The Call Center Service is the first point where end-users / device owners submit their requests and demands for warranty services. The "interface" between the end user / device owner and other divisions of the Warranty Services (repair center, logistics, proposal, invoicing, etc.) is the Call Center. It is one of the main functions of the Call Center to answer any incoming call within the defined service levels, record it to the call management system, direct it to the related division, inform the user about the known and general problems or solve the problem by transferring to the support personnel and report the actions carried out.

Contact

Phone: +90 (212) 337 01 01

Fax: +90 (212) 288 59 19

info@telcoset.com.tr

Barbaros Bulvarı

Dr. Orhan Birman İş Merkezi No: 149 Kat: 10 34349

Balmumcu - İstanbul

Map

Management Systems

The Quality Management System is certified with ISO 9001:2015, and Information Security Management System is certified with ISO 27001:2013 standards.