Support Services

5000+
Monthly Calls

300+
Maintenance Contracts

100+
Expert Team Personnel

50000+
Inventory Maintenance

End-to End Secure and Customer-Specific
Installation, Maintenance and Support

Server Systems Support Services

Operating, installing and maintaining server infrastructures (hardware, operating system, software) in accordance with the required service levels and standards

Network Support Services

Installation, maintenance and support services in network infrastructures to cover all components of LAN and WAN infrastructures (for more than 90% of common technologies)

Integrated Communication Systems

In accordance with required service levels and standards to be determined: maintenance, installation and support services covering a broad range of manufacturers for voice, video conferencing, web conferencing and IP telephone infrastructures

IMACD (Installation, Move, Add, Change and Disposal) Services

installation, move, add and change processes utilizing ITIL standards approach taking into consideration the needs and updates for IT infrastructures

Support Services for Data Storage Systems

At service levels to be determined in accordance with the needs and standards of the customer; elimination, installation and maintenance of hardware and/or operating system problems that may occur in data storage systems

Support Services for Microsoft Applications

At service levels to be determined: installation, maintenance and support services for components of security infrastructures (Firewall, IPS, E-Mail Security, DDoS etc.) that fall within the scope of hardware, operating system and configuration